Scope and responsibility
This policy applies to personal information processed through betguideza.com, including information you send to our published contact email. In this policy, “BetGuideZA”, “we”, “our” and “us” refer to the operator of this editorial website.
For purposes of South Africa's Protection of Personal Information Act, 2013 (“POPIA”), BetGuideZA is the responsible party for the information it decides to process through this website and its editorial contact channels.
Information we collect
Information you choose to send
If you email us, we receive your email address, name if supplied, the content of your message and any attachments you choose to include. Please do not send passwords, identity documents, banking information or sportsbook login details.
Basic technical information
Our hosting and security infrastructure may create standard server logs when you visit. These can include an IP address, browser or device type, requested page, date and time, referring page and technical error or security information.
Information we do not collect on this site
BetGuideZA does not currently provide user accounts, accept bets, process deposits or withdrawals, or collect payment-card details.
How and why we use information
We use personal information only where it is reasonably necessary to:
- reply to enquiries, correction requests, privacy requests and commercial messages;
- operate, secure, diagnose and improve the website;
- maintain accurate editorial records and investigate suspected misuse;
- comply with legal obligations or protect our lawful rights.
Depending on the situation, processing is based on your consent or request, our legitimate operational and security interests, or a legal obligation. You may withdraw consent where consent is the applicable basis, without affecting earlier lawful processing.
Cookies and analytics
As of 20 August 2026, BetGuideZA does not load an active Microsoft Advertising Universal Event Tracking (UET) tag and does not set advertising or audience-analytics cookies of its own. Our hosting or security providers may use strictly necessary technology or server logs to deliver and protect the website.
Our optional-cookie tool stores your “granted” or “denied” choice in browser local storage. If Microsoft UET is activated later, it may measure advertising visits and conversions and may use Microsoft and first-party identifiers in line with the consent signal sent by this website.
Read the dedicated Cookie & UET Notice for potential data, cookie names, Microsoft links and preference controls.
External sportsbook and sponsored links
Our reviews contain links to external sportsbook websites. Some links may be sponsored or may become affiliate links, which means BetGuideZA could receive compensation if a visitor registers or completes a qualifying action. Commercial arrangements do not purchase a higher score or ranking.
When you follow an external link, the destination may receive standard connection information such as your IP address and browser details and may set its own cookies. Any information you submit there is governed by that operator's privacy policy and terms. Review them before creating an account.
Sharing and international transfers
We do not sell or rent personal information. We may share limited information with service providers that support website hosting, email, security or professional advice; with authorities where lawfully required; or as part of a genuine business reorganisation, subject to appropriate protections.
Some service providers may process information outside South Africa. Where this occurs, we take reasonable steps to use providers and arrangements that provide an appropriate level of protection in line with applicable law.
Retention and security
We keep correspondence and technical information only for as long as reasonably needed for the purpose described, to maintain security, to resolve disputes or to meet legal obligations. Retention periods can vary by the type and sensitivity of the record and by hosting or email-provider settings.
We use reasonable technical and organisational safeguards designed to protect information from loss, misuse, unauthorised access or disclosure. No internet service can promise absolute security, so please avoid sending unnecessary sensitive information.
Your privacy rights
Subject to applicable law and verification of your identity, you may ask whether we hold personal information about you and request access, correction or deletion. You may also object to certain processing, request restriction where applicable, or withdraw consent.
Email tech@galaytraffic.com with the subject “Privacy request” and explain what you need. We may request limited information to confirm identity before acting on a request.
Age restriction
BetGuideZA concerns gambling products and is intended only for people aged 18 or older. We do not knowingly solicit personal information from children. If you believe a child has sent us personal information, contact us so we can investigate and delete it where appropriate.
Changes, contact and complaints
We may update this policy when our website, providers or legal obligations change. The effective date at the top shows the latest published version.
For a privacy question or request, contact tech@galaytraffic.com.
You may also lodge a POPIA complaint with South Africa's Information Regulator. Visit the Information Regulator contact page or email POPIAComplaints@inforegulator.org.za.